Terms of Service

Effective date: May 14, 2026
Last updated: May 14, 2026

These Terms of Service (the “Terms”) govern your access to and use of bloomriseagencia.com, the client portal, the dashboard, and the marketing services (collectively, the “Services”) provided by BLOOM RISE MEDIA LLC (“Bloom Rise Media,” “we,” “us,” or “our”). By accessing the Services, submitting a discovery form, or signing a statement of work, you agree to these Terms. If you do not agree, do not use the Services.

1. Who can use the Services

You must be at least 18 years old and have the authority to bind the contracting business you represent. The Services are designed for contractors operating in the United States, with a primary focus on Northern Virginia (Fairfax, Loudoun, Arlington, Alexandria, Reston, Vienna, McLean, and Tysons).

2. The Services we provide

• Website design and build (10 to 50 pages) using our agency-controlled CMS with a limited client-edit whitelist.
• Microsite production for Google Ads, Meta Ads, and TikTok Ads campaigns.
• Local SEO, Google Business Profile optimization, and citation management.
• Google Ads campaign management on managed accounts.
• Meta Ads and TikTok Ads campaign management (Premium tier).
• Monthly competitor-intelligence reports.
• Weekly Loom-recorded performance reviews and a live performance dashboard.
• Optional integrations with JobNimbus, Buildertrend, and CRM platforms (Premium tier).

Specific deliverables, timelines, and fees are described in the statement of work signed at the start of each engagement. These Terms apply alongside the statement of work; if there is a conflict, the statement of work prevails.

3. Accounts

• You are responsible for keeping login credentials confidential and for all activity on your account.
• Notify us immediately at contact@bloomrisemedia.com if you suspect unauthorized access.
• We may suspend or terminate an account that violates these Terms, applicable law, or partner platform policies.

4. Fees and payment

• Setup fee: a one-time fee between $8,000 and $15,000 is invoiced before kickoff, depending on scope and vertical. The setup fee is non-refundable once production begins.
• Monthly retainer: the recurring fee (Pilot $1,495/mo, Growth $1,995/mo, Premium custom) is invoiced on the first business day of each month and due within 7 days.
• Ad spend: media budgets paid to Google, Meta, or TikTok are billed directly to the client’s payment method on those platforms; Bloom Rise Media does not mark up media spend.
• Taxes: fees are exclusive of Virginia sales tax and any other applicable taxes, which will be added where required.
• Late payments: invoices unpaid after 30 days accrue a 1.5% monthly finance charge (or the maximum allowed by law, whichever is lower) and may trigger pausing of campaign management and dashboard access.
• Refunds: retainer fees for unused full months are refundable within 7 days of cancellation. The setup fee and any work delivered are non-refundable.
• Cancellation: retainers can be cancelled with 30 days’ written notice. No long-term contracts are required.

5. Your responsibilities

You agree to:

• Provide accurate information during the discovery process, including contractor license numbers, awards, insurance certificates, years in business, and service areas. We do not fabricate or embellish these facts; if information is missing, the corresponding section will be left blank or generic.
• Hold and keep current all contractor licenses required to perform the services advertised on your site.
• Ensure that photos, testimonials, and other content you provide are owned by you or properly licensed.
• Respond to project requests within 3 business days. Delays in approval may shift delivery timelines.
• Comply with the advertising policies of Google, Meta, and TikTok, and with all applicable laws including truth-in-advertising and consumer protection statutes.
• Maintain your own backup of any data you upload, including before-and-after photos and customer testimonials.

6. Acceptable use

You may not:

• Use the Services to publish content that is illegal, defamatory, deceptive, infringing, or hateful.
• Misrepresent licenses, certifications, or affiliations (NARI CotY, GAF Master Elite, BBB, AMSA ProMover, etc.).
• Engage in cloaking, doorway pages, link schemes, or other practices that violate Google or Meta policies.
• Reverse engineer, scrape, or otherwise attempt to extract source code or proprietary data from the Services.
• Interfere with or disrupt the Services or the networks they run on.
• Use the Services to send unsolicited bulk communications (spam, including SMS, fax, or robocalls).

7. Intellectual property

• Your content: you retain ownership of all content you provide (photos, copy, brand assets, testimonials). You grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, and publish your content for the limited purpose of delivering the Services and producing case studies (you may opt out of case-study use in writing).
• Deliverables: on full payment, you receive a perpetual, non-exclusive license to use the completed website, microsites, and marketing assets we produce for your business. Underlying frameworks, the agency CMS, design tokens, code libraries, and AI prompts remain the property of Bloom Rise Media.
• Our materials: bloomriseagencia.com, the dashboard, the client portal, and all related source code, designs, templates, and documentation are owned by Bloom Rise Media and are protected by U.S. and international intellectual-property laws.
• Feedback: if you send us feedback or suggestions, you grant us a perpetual, irrevocable license to use that feedback without obligation to you.

8. Third-party platforms

The Services integrate with third-party platforms including Google (Ads, Analytics, Search Console, Business Profile), Meta Platforms (Facebook, Instagram, Meta Pixel, Conversions API), TikTok, Stripe, Resend, Supabase, Vercel, and Backblaze. Your use of those platforms is governed by their own terms and policies. We are not responsible for outages, policy changes, account suspensions, or data losses caused by those platforms.

9. Performance disclaimer

We commit to industry best practices and to the deliverables described in your statement of work, but we do not guarantee specific outcomes such as a fixed cost per lead, search ranking position, ad approval, or revenue. Lead quality, conversion rate, and project value depend on factors outside our control including your sales process, pricing, service area, seasonality, and platform algorithm changes.

10. Confidentiality

Each party will protect the other’s non-public business and technical information with the same care it applies to its own confidential information (and no less than reasonable care). Confidential information does not include information that is public, was already known to the receiving party, was independently developed, or is required to be disclosed by law (with prior notice where lawful).

11. Warranties and disclaimers

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade. We do not warrant that the Services will be uninterrupted, error-free, or completely secure.

12. Limitation of liability

To the fullest extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, or data, arising out of or related to these Terms or the Services, even if advised of the possibility of such damages. Our aggregate liability for any claim arising out of or related to these Terms or the Services will not exceed the greater of (a) the total fees you paid us in the twelve months preceding the event giving rise to the claim or (b) one thousand U.S. dollars ($1,000).

13. Indemnification

You agree to indemnify, defend, and hold harmless Bloom Rise Media and its officers, directors, employees, and contractors from any claim, demand, loss, or expense (including reasonable attorneys’ fees) arising out of (a) content you provide to us, (b) your violation of these Terms, (c) your violation of any law or third-party right, or (d) any claim that your business misrepresented licensing, certifications, or services.

14. Termination

• Either party may terminate an engagement for convenience with 30 days’ written notice.
• Either party may terminate immediately for material breach if the breach is not cured within 15 days of written notice.
• On termination, we will provide a one-time export of your discovery-form data, project assets, and lead history in machine-readable format within 30 days. After 60 days from termination, we may delete your data unless a longer retention period is required by law.
• Sections that by their nature should survive termination (intellectual property, confidentiality, payment obligations, limitation of liability, indemnification, and dispute resolution) will survive.

15. Modifications

We may update these Terms from time to time. Material changes will be announced on this page and, where appropriate, by email at least 14 days before they take effect. Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

16. Governing law and dispute resolution

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws rules. The exclusive venue for any dispute arising out of these Terms is the state or federal courts located in Fairfax County, Virginia, and each party consents to personal jurisdiction in those courts. Both parties waive any right to a jury trial. Nothing in this section prevents either party from seeking injunctive or equitable relief in any court of competent jurisdiction.

17. Miscellaneous

• Entire agreement: these Terms, together with the signed statement of work and the Privacy Policy, are the entire agreement between the parties on this subject and supersede prior agreements.
• Severability: if any provision is held unenforceable, the remaining provisions remain in effect.
• Assignment: you may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• No waiver: failure to enforce a provision is not a waiver of future enforcement.
• Force majeure: neither party is liable for failure to perform due to events beyond reasonable control, including natural disasters, war, civil unrest, internet outages, or platform-wide service disruptions.
• Notices: notices must be sent in writing to contact@bloomrisemedia.com (to us) or to the email of record on your account (to you). Notices are effective on receipt.

18. Contact

BLOOM RISE MEDIA LLC
Attn: Legal
Fairfax, Virginia 22030
United States
Email: contact@bloomrisemedia.com
Phone: (703) 555-0100